INTERNET-DRAFT Ron Bergman Dataproducts Corp. December 1, 1997 Job Submission Protocol Mapping Recommendations for the Job Monitoring MIB Expires Jun 1, 1998 Status of this Memo This document is an Internet-Draft. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its working groups. Note that other groups may also distribute working documents as Internet-Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress". To learn the current status of any Internet-Draft, please check the "1id-abstracts.txt" listing contained in the Internet-Drafts Shadow Directories on ftp.is.co.za (Africa), nic.nordu.net (Europe), munnari.oz.au (Pacific Rim), ds.internic.net (US East Coast), or ftp.isi.edu (US West Coast). Abstract This Internet-Draft defines the recommended mapping for many currently popular Job submission protocols to objects and attributes the Job Monitoring MIB. Bergman [page 1] Job Submission Protocol Mapping Recommendations Dec 1, 1997 TABLE OF CONTENTS 1.0 INTRODUCTION......................................................2 2.0 LINE PRINTER DAEMON (LPR/LPD) PROTOCOL............................3 2.1 jmJobSubmissionId Mapped to LPR/LPD...............................4 2.2 jmJobIndex Mapped to LPR/LPD......................................4 2.3 Other MIB Objects Mapped to LPR/LPD...............................4 2.4 The Attribute Group Mapped to LPD.................................5 3.0 APPLETALK PROTOCOL................................................5 3.1 jmJobSubmissionId Mapped to AppleTalk.............................5 3.2 Other AppleTalk Mappings..........................................6 4.0 INTERNET PRINTING PROTOCOL (IPP)..................................6 4.1 jmJobSubmissionId Mapped to IPP...................................6 4.2 jmJobIndex Mapped to IPP..........................................6 4.3 Other MIB Objects Mapped to IPP...................................6 4.4 The Attribute Group Mapped to IPP.................................7 5.0 INTELLIGENT PRINTER DATA STREAM (IPDS)............................8 6.0 DOCUMENT PRINTING APPLICATION / PrintXchange (DPA)................8 7.0 NOVELL DISTRIBUTED PRINT SERVICE (NDPS)...........................8 7.1 jmJobSubmissionId Mapped to NDPS..................................8 7.2 jmJobIndex Mapped to NDPS.........................................8 7.3 Other MIB Objects Mapped to NDPS..................................8 7.4 The Attribute Group Mapped to NDPS................................8 8.0 PRINTER JOB LANGUAGE (PJL)........................................9 8.1 jmJobSubmissionId Mapped to PJL...................................9 8.2 jmJobIndex Mapped to PJL.........................................10 8.3 The Attribute Group Mapped to PJL................................10 9.0 POSTSCRIPT.......................................................10 9.1 jmJobSubmissionId Mapped to PostScript...........................10 9.2 Other MIB Objects and Attributes Mapped to PostScript............10 10.0 NETWARE PSERVER.................................................10 10.1 jmJobSubmissionId Mapped to PServer.............................11 10.2 jmJobIndex Mapped to PServer....................................11 10.3 The Attribute Group Mapped to PServer...........................11 11.0 NETWARE NPRINTER or RPRINTER....................................12 12.0 SERVER MESSAGE BLOCK (SMB) PROTOCOL.............................12 12.1 jmJobSubmissionId Mapped to SMB.................................12 12.2 jmJobIndex Mapped to SMB........................................12 13.0 TRANSPORT INDEPENDENT PRINTER/SYSTEM INTERFACE (TIP/SI).........13 13.1 jmJobSubmissionId Mapped to TIP/SI..............................13 13.2 jmJobIndex Mapped to TIP/SI.....................................13 13.3 Other MIB Objects Mapped to TIP/SI..............................13 13.4 The Attribute Group Mapped to TIP/SI............................13 14.0 REFERENCES......................................................13 15.0 Authors.........................................................14 1.0 INTRODUCTION The Job Monitoring MIB [JobMIB] is intended to be implemented in a device or server that supports any job submission protocol. However, the information available and the method of presentation varies significantly by job submission protocol. A common method of mapping Bergman [page 2] Job Submission Protocol Mapping Recommendations Dec 1, 1997 job submission information to the Job Monitoring MIB is essential for interoperability of Job MIB agents and monitoring applications. This document defines recommended mappings for most popular job submission protocols to insure this compatibility. All mappings are unidirectional from the job submission protocol to the MIB. It is assumed that support of the job submission protocol in the printer implies that the reverse information flow is presently defined and does not require interaction from the MIB. This mapping is not defined in this document as it should be obvious. This document refers to system configurations that are defined in the Job Monitoring MIB [JobMIB]. For those readers that are familiar with the configuration descriptions, a short summary appears here. Please see the Job MIB document for further details. Configuration 1: This is a simple peer-to-peer system which contains only a client and a printer. The Job MIB agent is resident in the printer. Configuration 2: This system contains a client, server, and a printer. The Jib MIB agent is resident in the server. Configuration 3: This system, as in configuration 2, contains a client, server, and a printer. In this case the Job MIB agent is implemented within the printer. The most important object to be mapped is jmJobSubmissionId, since this is the key for the user or client to locate a submitted job. Therefore, jmJobSubmissionId is specified for all job submission protocols defined in this document. The remaining objects mapped include only those items that have the equivalent information presented to the printer by the job submission protocol. 2.0 LINE PRINTER DAEMON (LPR/LPD) PROTOCOL The LPR/LPD printing protocol [LPD] is used with BSD Unix systems in the client-server-printer configuration. Usage of the Job Monitoring MIB with LPR/LPD will most likely conform to Configuration 3, where the monitor application or the server uses SNMP to obtain job information from the printer. The client communicates with the Unix server using the existing LPD protocol to obtain job information. The LPR/LPD protocol is also used in the Windows environment to implement peer-to-peer printing, as shown in configuration 1. In this case, SNMP is used by the client and/or the monitor application to obtain the job information. One of the major problems of LPR/LPD is the large number of vendor unique extensions currently used with the protocol and the resulting compatibility issues between available implementations. To avoid these Bergman [page 3] Job Submission Protocol Mapping Recommendations Dec 1, 1997 issues, this mapping of LPR/LPD is restricted to the protocol as defined by RFC 1179. The LPR/LPD protocol transfers print job data and control information in separate files, known as the Data File and Control File, respectively. Most of the information concerning the print job is contained in the Control File. In many LPD implementations, the Control File is transferred following the Data File. Thus much of the information concerning the job may not be available until the completion of the data transmission. 2.1 jmJobSubmissionId Mapped to LPR/LPD The LPR/LPD Receive Data File command contains a parameter which defines the name of the data file. This name field is structured as follows: dfaXXX or daXXXX Where XXX or XXXX is the numeric job number assigned by the LPR/LPD client submitting the print job. The recommended mapping of this name field to jmJobSubmissionId is: octet 1: '9' octets 2-40: Contains the portion of the name field. If the portion is less than 40 octets, the left-most character in the string shall appear in octet position 2. Any unused portion of this field shall be filled with spaces. Otherwise, only the last 39 bytes shall be included. octets 41-48: '00000XXX' or '0000XXXX', where XXX or XXXX is the decimal (ASCII coded) representation of the LPR/LPD job number. 2.2 jmJobIndex Mapped to LPR/LPD The job index (jmJobIndex) is assigned by the SNMP job monitoring agent and is independent of the XXX (or XXXX) index assigned by the LPR/LPD client. This will allow the SNMP agent to track jobs received from multiple sources. 2.3 Other MIB Objects Mapped to LPR/LPD MIB Object | LPR/LPD Parameter -----------------------+------------------------------------------------ jmJobKOctetsRequested | Number of bytes as defined in the Data File jmJobOwner | Control file command code = P (User Id) Bergman [page 4] Job Submission Protocol Mapping Recommendations Dec 1, 1997 2.4 The Attribute Group Mapped to LPD Other attributes that are applicable, but not defined in this section such as attributes that map to a vendor unique extension, may also be included. MIB attribute | LPR/LPD information | Data type ----------------------+---------------------------------+-------------- jobName | Name of the data file (note 1) | Octet String queueNameRequested | Queue name from the Data File | Octet String fileName | Source File Name (notes 2, 3) | Octet String documentName | Document title (notes 2, 4) | Octet String Notes: ------ 1. See section 2.1 (jmJobSubmissionId). 2. The information is optional in the Control File. The attribute should be included if present in the Control File. 3. Control file command code = N. 4. Control file command code = J. 3.0 APPLETALK PROTOCOL AppleTalk was originally developed as a peer-to-peer network protocol, as described in configuration 1, for use with Apple Macintosh computers. Today, print spoolers are also available for use with Macintosh computer networks that conform to configurations 2/3. In addition, printing with the AppleTalk protocol is supported from both Windows NT servers and Novell servers also per configurations 2/3. The AppleTalk protocol provides very little information that can be used with the Job Monitoring MIB. The Macintosh print drivers are able to provide information concerning the user and document name but imbed this information in the PDL, which is typically PostScript. The preferred jmJobSubmissionId is constructed from the information in the PostScript file, as defined in section 9.0. 3.1 jmJobSubmissionId Mapped to AppleTalk An alternative jmJobSubmissionId may be constructed from the Connection Identifier contained in the AppleTalk Printer Access Protocol (PAP) header. Since the Connection Id is not readily available in any of the defined AppleTalk implementations, this approach may be of little utility. octet 1: 'A' octets 2-40: Contains the AppleTalk printer name, with the first character of the name in octet 2. AppleTalk printer names are a maximum of 31 characters. Any unused portion of this field shall be filled with spaces. Bergman [page 5] Job Submission Protocol Mapping Recommendations Dec 1, 1997 octets 41-48: '00000XXX', where 'XXX' is the decimal (ASCII coded) representation of the Connection Id. 3.2 Other AppleTalk Mappings No other Job MIB objects or parameters can be derived from information available in the AppleTalk headers 4.0 INTERNET PRINTING PROTOCOL (IPP) The Internet Printing Protocol [IPP] supports printing using any one of the three possible configurations. For configuration 2, the mapping defined herein is performed on an agent within the server. Otherwise, the mapping is performed on an agent within the printer. 4.1 jmJobSubmissionId Mapped to IPP IPP contains a rich set of parameters which allow several methods of creating the jmJobSubmissionId object. To prevent interoperability problems, the preferred method is to use the IPP job-uri attribute as follows: octet 1: '4' octets 2-40: Contains the IPP job-uri job description attribute generated by the printer. (The job-uri is returned to the client by IPP.) If the job-uri is less than 40 octets, the left-most character in the string shall appear in octet position 2. Any unused portion of this field shall be filled with spaces. Otherwise, only the last 39 bytes shall be included. octets 41-48: Contains the decimal (ASCII coded) representation of the job-id job template attribute. Leading zeros shall be inserted to fill the entire 8 octet field. 4.2 jmJobIndex Mapped to IPP The job index (jmJobIndex) assigned by the SNMP job monitoring agent is returned to the client by IPP as the job-id job template attribute. (Since IPP does not require consecutively generated job-ids, the agent may receive jobs from multiple clients and can assign jmJobIndex in an ascending sequence independent of the submitting job client.) The IPP job-id must be restricted to the range of 1 to 99,999,999 (decimal) to allow the value to be properly represented in jmJobSubmissionId. 4.3 Other MIB Objects Mapped to IPP Bergman [page 6] Job Submission Protocol Mapping Recommendations Dec 1, 1997 MIB Object | IPP Job attribute --------------------------+--------------------------------------------- jmJobOwner | job-originating-user jmJobKOctetsRequested | job-k-octets jmJobKOctetsProcessed | job-k-octets-processed jmJobImpressionsRequested | job-impressions jmJobImpressionsProcessed | job-impressions-completed jmJobStateReasons1 | job-state-reasons (note 1) jmNumberOfInterveningJobs | number-of-intervening-jobs Notes: ------ 1. JobStateReasons is a bit map described in one object and three attributes. The IPP condition may change one or more of the bits in one or more of these Job MIB items. 4.4 The Attribute Group Mapped to IPP The following mappings are required if the listed IPP job template attribute is provided. MIB attribute | IPP job attribute | Data type ---------------------------+------------------------------+------------- jobCodedCharSet | attributes-charset (note 1) | Octet String jobNaturalLanguage | attributes-natural-language | Octet String jobName | job-name | Octet String documentFormat | document-format | Octet String jobPriority | job-priority | Integer jobHoldUntil | job-hold-until | Octet String sides | sides (note 2) | Integer finishing | finishings | Integer printQualityRequested | print-quality | Integer printerResolutionRequested | printer-resolution | Integer jobCopiesRequested | copies | Integer mediumRequested | media | Octet String jobSubmissionTime | time-at-submission | Integer jobStartedProcessingTime | time-at-processing | Integer jobCompletionTime | time-at-completed | Integer sheetsRequested | job-media-sheets | Integer jobURI | job-uri | Octet String jobStateReasonsN | job-state-reasons (note 3) | Integer physicalDevice | output-device-assigned | Octet String sheetsCompleted | job-media-sheets-completed | Integer Notes: ------ 1. jobCodedCharSet is an enum from the IANA registry which is also used in the Printer MIB. The IPP attributes-charset is the name (MIME preferred) of the character set. 2. The Job MIB sides attribute uses the enum values "1" and "2". The IPP sides attribute uses three keywords. Bergman [page 7] Job Submission Protocol Mapping Recommendations Dec 1, 1997 3. jobStateReasons is a bit map described in one object and three attributes. The IPP condition may change one or more of the bits in one or more of these Job MIB items. 5.0 INTELLIGENT PRINTER DATA STREAM (IPDS) 6.0 DOCUMENT PRINTING APPLICATION / PrintXchange (DPA) 7.0 NOVELL DISTRIBUTED PRINT SERVICE (NDPS) Novell Distributed Print Services is a DPA based job submission protocol that conforms to configuration 3. 7.1 jmJobSubmissionId Mapped to NDPS NDPS supports the generation of a properly formatted jmJobSubmissionId for use in the Job MIB. 7.2 jmJobIndex Mapped to NDPS NDPS does not provide a value that can be mapped to jmJobIndex. 7.3 Other MIB Objects Mapped to NDPS MIB Object | NDPS Parameter -----------------------+------------------------------------------------ jmJobOwner | 7.4 The Attribute Group Mapped to NDPS The following mappings are required if the listed PJL attribute or command option is provided. MIB attribute | NDPS parameter | Data type ---------------------------+------------------------------+------------- jobAccountName | serverAssignedJobName | jobName | jobServiceTypes | numberOfDocuments | fileName | documentName | jobComment | documentFormatIndex | documentFormat | jobPriority | Bergman [page 8] Job Submission Protocol Mapping Recommendations Dec 1, 1997 jobProcessAfterDateAndTime | jobHoldUntil | outputBin | sides | finishing | printQualityRequested | printerResolutionRequested | jobCopiesRequested | mediumRequested | jobSubmissionToServerTime | jobSubmissionTime | 8.0 PRINTER JOB LANGUAGE (PJL) PJL [PJL] has been developed by Hewlett-Packard to provide job control information to the printer and status information to applications, independent of the PDL. 8.1 jmJobSubmissionId Mapped to PJL PJL has defined the SUBMISSIONID option for the JOB command which indicates a properly formatted jmJobSubmissionId for use in the Job MIB. The PJL JOB command is presented at the start of a print job with options that apply only the attached job. The syntax for this command option is: @PJL JOB SUBMISSIONID = "id string" Driver software that implements this PJL command option must provide the "id string" in one of the client version formats specified in the Job MIB for jmJobSubmissionId. For drivers that are not able to create the SUBMISSIONID option, it is recommended that jmJobSubmissionId format 0 be created by the agent using the PJL attribute DocOwner or DocOwnerId. octet 1: '0' octets 2-40: Contains the string associated with DocOwner or DocOwnerId. If the string is less than 40 octets, the left-most character in the string shall appear in octet position 2. Otherwise, only the last 39 bytes shall be included. Any unused portion of this field shall be filled with spaces. If DocOwner or DocOwnerId cannot be obtained, this field shall be blank. octets 41-48: Contains the value of jmJobIndex associated with the job. Leading zeros shall be inserted to fill the entire 8 octet field. Bergman [page 9] Job Submission Protocol Mapping Recommendations Dec 1, 1997 8.2 jmJobIndex Mapped to PJL PJL does not provide a value that can be mapped to jmJobIndex. 8.3 The Attribute Group Mapped to PJL The following mappings are required if the listed PJL attribute or command option is provided. MIB attribute | PJL attribute or command option | Data type ----------------------+----------------------------------+-------------- jobOwner | DocOwner or DocOwnerId attribute | Octet String serverAssignedJobName | DocName attribute or the command | Octet String | @PJL JOB Name = "string" | Octet String submittingServerName | SrcServerName attribute | Octet String jobOriginatingHost | SrcPort attribute | Octet String queueNameRequested | SrcQ attribute | Octet String fileName | JobFName attribute | Octet String jobComment | JobDesc attribute | Octet String jobSubmissionTime | TimeSubmit attribute | Octet String 9.0 POSTSCRIPT The PostScript PDL permits comment fields which are recommended to be used by application drivers to include job information. Although there are no restrictions or requirements as to what information may be included, many drivers include job owner and/or document name. 9.1 jmJobSubmissionId Mapped to PostScript The use of a standard format job submission id comment string will allow interoperability of printers and drivers from multiple vendors. The following comment string format is recommended. % Job Submission Id = "id string" where "id string" can be any jmJobSubmissionId format reserved for clients. 9.2 Other MIB Objects and Attributes Mapped to PostScript No Other mappings from PostScript comment strings are recommended, but many Job MIB objects and attributes can be defined using vendor unique comment strings. 10.0 NETWARE PSERVER Bergman [page 10] Job Submission Protocol Mapping Recommendations Dec 1, 1997 The NetWare PServer job submission protocol is implemented in a client- server-printer system on the server to printer link as defined in configuration 3. 10.1 jmJobSubmissionId Mapped to PServer octet 1: 'B' ***** New format req'd, assigned by agent ***** octets 2-40: Contains the Directory Path Name as recorded by the Novell File Server in the queue directory. If the string is less than 40 octets, the left-most character in the string shall appear in octet position 2. Otherwise, only the last 39 bytes shall be included. Any unused portion of this field shall be filled with spaces. octets 41-48: '000XXXXX' The decimal (ASCII coded) representation of the Job Number as per the NetWare File Server Queue Management Services. 10.2 jmJobIndex Mapped to PServer The job index (jmJobIndex) is assigned by the SNMP job monitoring agent and is independent of the Job Number assigned by the NetWare File Server Queue Management Services. This will allow the SNMP agent to track jobs received from multiple sources. 10.3 The Attribute Group Mapped to PServer The following mappings are required if the listed PServer parameter is provided in the Novell File Server queue directory. MIB attribute | PServer parameter | Data type ---------------------------+-----------------------------+-------------- jobOwner | Client Id Number | Integer serverAssignedJobName | Job File Name | Octet String queueNameRequested | Queue Id | Integer physicalDevice | Server Id Number | Integer jobComment | Job Description | Octet String jobPriority | Job Position (note 1) | Integer jobProcessAfterDateAndTime | Target Execution Time | Octet String jobCopiesRequested | Number of Copies | Integer mediumRequested | Form Name | Octet String jobSubmittedToServerTime | Job Entry Time | Octet String Notes: ------ 1. Job Position equal to 1 indicates the next job to be printed. Bergman [page 11] Job Submission Protocol Mapping Recommendations Dec 1, 1997 11.0 NETWARE NPRINTER or RPRINTER The NetWare NPrinter/RPrinter protocol was designed to transfer print data from a Novell File Server to a printer attached directly to a local port (e.g. parallel or serial) on a PC. NPrinter/RPrinter is an extremely lightweight printing protocol. Consequently, no information required by the Job Monitoring MIB is provided and a meaningful jmJobSubmissionId cannot be generated. It is recommended that an additional job submission layer, such as PJL or another vendor private protocol, be included on top of NPrinter/RPrinter to provide the required information. The mapping should then be performed according to the recommendations of the higher layer submission protocol. 12.0 SERVER MESSAGE BLOCK (SMB) PROTOCOL The Server Message Block protocol is used with several PC Network operating systems, such as Microsoft Windows for Workgroups, IBM LAN Server, and Artisoft Lantastic. SMB systems supporting the Job Monitoring MIB will conform to either configuration 1 or 3. 12.1 jmJobSubmissionId Mapped to SMB octet 1: 'C' **** New format for SMB req'd, assigned by agent **** octets 2-40: Contains a decimal (ASCII coded) representation of the 16 bit SMB Tree Id field, which uniquely identifies the connection that submitted the job to the printer. The most significant digit of the numeric string shall be placed in octet position 2. All unused portions of this field shall be filled with spaces. The SMB Tree Id has a maximum value of 65,535. octets 41-48: Contains a decimal (ASCII coded) representation of the File Handle returned from the printer agent to the client in response to a Create Print File command. Leading zeros shall be inserted to fill the entire 8 octet field. 12.2 jmJobIndex Mapped to SMB It is strongly recommended that the File Handle returned from the printer agent be identical to jmJobIndex. If these items are identical, there is no need for the client application to perform a search on jmJobSubmissionId. To be compatible with the 16 bit field allocated to this value by SMB, the maximum jmJobIndex is 65,535. 12.3 Other MIB objects Mapped to SMB Bergman [page 12] Job Submission Protocol Mapping Recommendations Dec 1, 1997 MIB Object | SMB Parameter ----------------+------------------------------------------------ jmJobOwner | SMB User Id field (note 1) Notes: ------ 1. A decimal (ASCII coded) representation of the SMB User Id numeric shall be presented as jmJobOwner. 13.0 TRANSPORT INDEPENDENT PRINTER/SYSTEM INTERFACE (TIP/SI) 13.1 jmJobSubmissionId Mapped to TIP/SI octet 1: 'D' *** New format for TIP/SI req'd, assigned by agent *** octets 2-40: Contains the Job Name from the Job Control-Start Job (JC-SJ) command. If the Job Name portion is less than 40 octets, the left-most character in the string shall appear in octet position 2. Any unused portion of this field shall be filled with spaces. Otherwise, only the last 39 bytes shall be included. octets 41-48: Contains a decimal (ASCII coded) representation of the jmJobIndex assigned by the agent. Leading zeros shall be inserted to fill the entire 8 octet field. 13.2 jmJobIndex Mapped to TIP/SI jmJobIndex is returned to the client as the Printer Assigned Job Id in a Job Control-Start Job (JC-SJ) response packet. To be compatible with the 16 bit field allocated to this value by SMB, the maximum jmJobIndex is 65,535. 13.3 Other MIB Objects Mapped to TIP/SI MIB Object | TIP/SI Parameter -----------------------+------------------------------------------------ jmJobOwner | User string 13.4 The Attribute Group Mapped to TIP/SI MIB attribute | TIP/SI information | Data type ----------------------+---------------------------------+-------------- jobName | Job Name string | Octet String jobComment | Additional Information string | Octet String 14.0 REFERENCES Bergman [page 13] Job Submission Protocol Mapping Recommendations Dec 1, 1997 [IPP] The Internet Printing Protocol RFC XXXX, Model RFC XXXX [JobMIB] The Job Monitoring MIB, RFC XXXX, IETF informational document. [LPD] Line Printer Daemon Protocol, RFC 1179, IETF informational document. [PJL] Printer Job Language Technical Reference Manual, Hewlett-Packard part number 5021-0328. [PrtMIB] The Printer MIB, RFC 1759, IETF standards track document. 15.0 Authors This document was created with significant contributions from the following individuals. Ron Bergman (Editor) Dataproducts Corp. 1757 Tapo Canyon Road Simi Valley, CA 93063-3394 Phone: 805-578-4421 Fax: 805-578-4001 Email: rbergman@dpc.com Tom Hastings Xerox Corporation, ESAE-231 701 S. Aviation Blvd. El Segundo, CA 90245 Phone: 310-333-6413 Fax: 310-333-5514 EMail: hastings@cp10.es.xerox.com Scott A. Isaacson Novell, Inc. 122 E 1700 S Provo, UT 84606 Phone: 801-861-7366 Fax: 801-861-4025 EMail: scott_isaacson@novell.com Harry Lewis IBM Corporation 6300 Diagonal Hwy Boulder, CO 80301 Bergman [page 14] Job Submission Protocol Mapping Recommendations Dec 1, 1997 Phone: (303) 924-5337 Fax: Email: harryl@us.ibm.com Bob Pentecost Hewlett-Packard Corporation Send comments to the printmib WG using the Job Monitoring Project (JMP) Mailing List: jmp@pwg.org For further information, access the PWG web page under "JMP": http://www.pwg.org/ Other Participants: Chuck Adams - Tektronix Jeff Barnett - IBM Keith Carter, IBM Corporation Jeff Copeland - QMS Andy Davidson - Tektronix Mabry Dozier - QMS Lee Ferrel - Canon Steve Gebert - IBM Shige Kanemitsu - Kyocera David Kellerman - Northlake Software Rick Landau - Digital Harry Lewis - IBM Pete Loya - HP Jay Martin - Underscore Stan McConnell - Xerox Carl-Uno Manros, Xerox, Corp. Rob Rhoads - Intel David Roach - Unisys Hiroyuki Sato - Canon Bob Setterbo - Adobe Gail Songer, EFI Mike Timperman - Lexmark Randy Turner - Sharp William Wagner - Digital Products Jim Walker - Dazel Chris Wellens - Interworking Labs Rob Whittle - Novell Don Wright - Lexmark Lloyd Young - Lexmark Atsushi Yuki - Kyocera Bergman [page 15]